Reference

What kd88 Does With Your Personal Information

This Privacy Policy covers every piece of information you share when you create an account, make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, or contact our support team.

Account data handled securelyLocal payment details protectedYour rights, clearly statedContact path always open

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HOW WE PROTECT IT

Data Handling, Cookies, Retention and Account Security

We apply a layered approach to protecting what you share with us. SSL encryption covers every data transfer between your device and our servers — this includes the moment you tap confirm on a Touch 'n Go eWallet or Boost deposit through to the point a withdrawal is verified. Access to stored account data internally is role-restricted; only the teams that need a specific piece of information to do their job can retrieve it.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which parts of the account flow need improvement. You can adjust cookie preferences in your browser settings at any time.

Data Retention

Account records are kept for as long as your account remains active and for a period after closure as required by applicable law. Once that period ends, records are securely deleted from our systems.

Account Security

Login attempts trigger an OTP sent to your registered number. Repeated failed attempts lock the session automatically. You should never share your OTP with anyone, including anyone claiming to be from our team.

Data Correction Rights

You have the right to ask us to correct inaccurate details on your account — your name, contact number or registered payment method. Submit a correction request through live chat or the account help form.

What Information We Collect and Why

kd88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details needed to verify your identity and process your transactions — your name, contact number, email address, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. Transaction records, including

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deposit amounts in ringgit (RM) and withdrawal requests, are stored to maintain an accurate history of your account activity. We also collect device and session data — such as your browser type, IP address, and the pages you visit — to keep the platform running correctly
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and to spot unusual access patterns early. None of this data is sold to third parties. We share it only where required to complete a payment (for example, passing a transaction reference to GrabPay or Boost to confirm a deposit cleared), to comply with applicable legal
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obligations, or to respond to a verified account-support request. Players in Kuantan and across Malaysia can request a full copy of the data held on their account by contacting us through the channels listed in the Support section below. Access to the platform and its data
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practices is available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review what we hold, request a correction, or ask us to delete specific account data, reach out through any of the channels below. We handle privacy-related requests separately from general account queries to make sure the right team picks them up without delay. State clearly that your message relates to a privacy or data request so we can route it correctly.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe your data request in the opening message and our team will triage it to the privacy queue.

Email Support

Send your privacy request to our support email address. Include your registered mobile number so we can match your message to the correct account record.

Account Help Form

Use the in-account help form and select the data or privacy category. This creates a reference number you can use to follow up if you need a status update.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about data, account security and your rights as a kd88 account holder. If your question is not covered here, contact us directly via live chat and we will respond to your specific situation.

We collect your name, email address, mobile number and the payment method you register — such as Touch 'n Go eWallet, Boost or GrabPay. Transaction records and device session data are also stored to keep your account secure.

Payment details are shared only with the payment provider needed to complete your transaction — for example, passing a reference to GrabPay to confirm a deposit. We do not sell or share your financial data for marketing purposes.

Contact us via live chat or the in-account help form. Select the privacy or data category, include your registered mobile number, and we will match your request to your account record and respond directly.

You can request deletion of specific data. Where deletion is possible under applicable law, we will carry it out. Certain records must be kept for legal compliance; we will tell you clearly which ones and why.

Records are retained for the period required by applicable law after account closure. Once that period passes, your data is securely removed from our systems. You can ask us about the specific timeframe for your account type.

Contact our live chat team immediately. We can lock your account session, review recent login activity and, if needed, reset your credentials. Never share your OTP with anyone requesting it outside the official login screen.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Infokd88 Deposits & Withdrawals InfoFAQ

What kd88 Does With Your Personal Information

Data Handling, Cookies, Retention and Account Security

How to Contact Us About Your Data

Live Chat

Email Support

Account Help Form

Frequently Asked Questions About Your Privacy

01 What personal data does kd88 collect when I create an account?

02 Is my payment information shared with anyone outside kd88?

03 How do I request a copy of the data held on my account?

04 Can I ask kd88 to delete my personal data?

05 How long does kd88 keep my account data after I close my account?

06 What should I do if I notice unauthorised access to my account?

Privacy Policy

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